Editorial Comment

66% of GP Receptionists are paid below the NHS minimum wage

Extract from Pay Review 2016

Medical Receptionists

22% of GP Receptionists are paid the National Living Wage and a further 44% are paid up to but not including the NHS minimum wage of £7.80.

The remaining 34% staff may earn up to £10.05.

These findings make working as a GP Receptionist incomparable to Receptionists working in NHS hospitals and clinics. Is this fair or right?

Comments to


The full report can be found at



Robert Campbell

By Robert Campbell<br><img src="" alt="Robert Campbell" class="avatar" width='50' height='50'/>

Started work writing medical cards in 1966 at Staffordshire Executive Council. Have worked at Inner London Executive Council, Hertfordshire Executive Council, Lambeth Southwark and Lewisham FPC, Birmingham FPC, Dudley FPC and Wakefield FPC and Family Health Services Authority. I was seconded to the NHS Appeals Unit and have worked as a full time GP practice manager since 1992 until 2010. I was also an AMSPAR trainer at Park Lane College, Leeds. Now I work as a freelance author.