Editorial Comment

GP Practice Managers Dictionary

As a former Practice Manager with an interest in training I have been aware for some years of the lack of relatively up to date training material for new practice managers. Over the last 20 years or so there have been plenty of specially written books concentrating on various aspects of general practice management ranging from the Law to Ethics and from Business Planning to making Sense of Accounts, Cost Rents and more.

However, with the level of changes in the NHS and the growth of internet web sites for reference there is now a notable absence of ‘books’ on the subject. I have therefore prepared a Dictionary with over 300 topics, 40,000 words and 130 pages covering as many aspects as  I could conjure on subjects that are relevant to a GP Practice Manager.

The ‘Dictionary’ is available to download from the Practice Index web site Resources section –


Robert Campbell

By Robert Campbell<br><img src="" alt="Robert Campbell" class="avatar" width='50' height='50'/>

Started work writing medical cards in 1966 at Staffordshire Executive Council. Have worked at Inner London Executive Council, Hertfordshire Executive Council, Lambeth Southwark and Lewisham FPC, Birmingham FPC, Dudley FPC and Wakefield FPC and Family Health Services Authority. I was seconded to the NHS Appeals Unit and have worked as a full time GP practice manager since 1992 until 2010. I was also an AMSPAR trainer at Park Lane College, Leeds. Now I work as a freelance author.