Editorial Comment

GP Practice Staff Pay Survey

In collaboration with the Practice Index web site,, we are running a ‘new’ Pay Survey which looks at comparative pay and conditions offered to GP Practice Staff. As have other practice management web sites, we have looked mainly at Practice Manager salaries in the past but on this occasion we are looking at all Practice Staff. It would appear that the NHS Agenda for Change System is not widely used by Practices, and the old Whitley Council grading and pay system may be used to a greater degree. However, there is also anecdotal evidence that Practices more and more use their own pay scales. This leads inevitably to disparity between practices. Some examples have come to light in the salaries offered to Data Clerk and Health Care Assistants. Some practices offer a clerical pay grade, whilst others offer a higher pay grade. GP Practices are independent employers and can of course offer what they like. However, in the scheme of things all Practice Staff are entitled to join the NHS Pension Scheme and there can be problems recruiting new staff if pay grades in general practice are not comparable to colleagues in other practices or other parts of the NHS.

If you want to take part in the Survey you can do so by using the Survey Monkey facility on the Practice Index Forum, if you are a member ( You can also download a word version on that site and forward a completed survey to  A copy of the survey form is also attached here for your use.

Pay Systems Survey 2016Survey



Robert Campbell

By Robert Campbell<br><img src="" alt="Robert Campbell" class="avatar" width='50' height='50'/>

Started work writing medical cards in 1966 at Staffordshire Executive Council. Have worked at Inner London Executive Council, Hertfordshire Executive Council, Lambeth Southwark and Lewisham FPC, Birmingham FPC, Dudley FPC and Wakefield FPC and Family Health Services Authority. I was seconded to the NHS Appeals Unit and have worked as a full time GP practice manager since 1992 until 2010. I was also an AMSPAR trainer at Park Lane College, Leeds. Now I work as a freelance author.

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