www.gpsurgerymanager.co.uk.
Currently the author of this web site is working on a Training Manual for Practice Staff aimed at Reception staff. It will cover confidentiality, reception and telephone skills, medical records, and registering patients. It is likely to be published in August 2017.
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Started work writing medical cards in 1966 at Staffordshire Executive Council. Have worked at Inner London Executive Council, Hertfordshire Executive Council, Lambeth Southwark and Lewisham FPC, Birmingham FPC, Dudley FPC and Wakefield FPC and Family Health Services Authority. I was seconded to the NHS Appeals Unit and have worked as a full time GP practice manager since 1992 until 2010. I was also an AMSPAR trainer at Park Lane College, Leeds. Now I work as a freelance author.
