Started work writing medical cards in 1966 at Staffordshire Executive Council. Have worked at Inner London Executive Council, Hertfordshire Executive Council, Lambeth Southwark and Lewisham FPC, Birmingham FPC, Dudley FPC and Wakefield FPC and Family Health Services Authority. I was seconded to the NHS Appeals Unit and have worked as a full time GP practice manager since 1992 until 2010. I was also an AMSPAR trainer at Park Lane College, Leeds. Now I work as a freelance author.
COVID – Care for Your Staff In these difficult and challenging times, I wonder whether there is a magic formula that creates a well run and happy workplace? I have…
Keeping your Practice Web Site up to date is vital particularly during these extremely difficult times. It continues to surprise me that Practices do not use their web site to…
During 2018, the newspaper media made grey play about the number of so-called ghost patients registered with general practice. The figures quoted were over three million. On my reckoning this…
Today, 7/1/21, I have added a Poll for you to record what’s happening in your Practice. You may ‘tick’ more than one response. I will review the responses at the…
As I once again ponder the effects of a virtually total lockdown, I like many others I am sure, start to feel even more reluctant to leave the house. A…
COVID – Caring, Openness, Valuing, Innovation and Durability
COVID – Care for Your Staff In these difficult and challenging times, I wonder whether there is a magic formula that creates a well run and happy workplace? I have…
For your Practice Web Site
Keeping your Practice Web Site up to date is vital particularly during these extremely difficult times. It continues to surprise me that Practices do not use their web site to…
Covid and Ghost Patients
During 2018, the newspaper media made grey play about the number of so-called ghost patients registered with general practice. The figures quoted were over three million. On my reckoning this…
Covid Management Poll 2021
Today, 7/1/21, I have added a Poll for you to record what’s happening in your Practice. You may ‘tick’ more than one response. I will review the responses at the…
Happy and Healthy 2021
As I once again ponder the effects of a virtually total lockdown, I like many others I am sure, start to feel even more reluctant to leave the house. A…