Started work writing medical cards in 1966 at Staffordshire Executive Council. Have worked at Inner London Executive Council, Hertfordshire Executive Council, Lambeth Southwark and Lewisham FPC, Birmingham FPC, Dudley FPC and Wakefield FPC and Family Health Services Authority. I was seconded to the NHS Appeals Unit and have worked as a full time GP practice manager since 1992 until 2010. I was also an AMSPAR trainer at Park Lane College, Leeds. Now I work as a freelance author.
You may be perfectly formed as a GP Medical Partnership but what if you are not. Income is draining away on Locums as Partners and former Partners fall out. No…
Where is your Appointment? These days, Patients are getting used to their GP handing them a letter setting out the details of a hospital appointment. In fact, I suspect that…
Appointment Cancelled but guess where! Hospital, Yes I do wonder how many patients receive letters telling them that their appointment is cancelled. No reason is given but in the same…
Electronic Prescription Service When the EPS system was first proposed my understanding was that it would speed up the dispensing of prescriptions. However my continuing experience is that this is…
Are telephone consultations replacing face to face consultations? As GP Practices battle to provide adequate numbers of face to face appointments, I was wondering if other forms of providing consultations…
Turnaround Your Practice
You may be perfectly formed as a GP Medical Partnership but what if you are not. Income is draining away on Locums as Partners and former Partners fall out. No…
Here is your NHS E-Referral Appointment letter!
Where is your Appointment? These days, Patients are getting used to their GP handing them a letter setting out the details of a hospital appointment. In fact, I suspect that…
Your Appointment is Cancelled! (2020)
Appointment Cancelled but guess where! Hospital, Yes I do wonder how many patients receive letters telling them that their appointment is cancelled. No reason is given but in the same…
Are Electronic Prescriptions efficient and effective? (2018)
Electronic Prescription Service When the EPS system was first proposed my understanding was that it would speed up the dispensing of prescriptions. However my continuing experience is that this is…
Telephone versus Face to Face Consultations 2020
Are telephone consultations replacing face to face consultations? As GP Practices battle to provide adequate numbers of face to face appointments, I was wondering if other forms of providing consultations…