Started work writing medical cards in 1966 at Staffordshire Executive Council. Have worked at Inner London Executive Council, Hertfordshire Executive Council, Lambeth Southwark and Lewisham FPC, Birmingham FPC, Dudley FPC and Wakefield FPC and Family Health Services Authority. I was seconded to the NHS Appeals Unit and have worked as a full time GP practice manager since 1992 until 2010. I was also an AMSPAR trainer at Park Lane College, Leeds. Now I work as a freelance author.
Steps are being taken throughout general Practice to reduce the prescribing of medications for minor ailments that can be bought at a pharmacy ‘over the counter’. NHS England have published…
Yet again the national Sunday press are harping on about ghost patients and the apparent cost to the NHS of over £500 million pounds per annum. Ghost patients is a…
I have added to the Practice Index Forum two new documents to help GP Practice Managers prepare Policies, Protocols, Procedures, Plans and Presentations that might be required by the Care…
A new page has been added setting out Interview Questions that might be used for Practice Staff Interviews. The page looking at Time Management has had some time spent on…
“It’s not a bottomless pit”!
Steps are being taken throughout general Practice to reduce the prescribing of medications for minor ailments that can be bought at a pharmacy ‘over the counter’. NHS England have published…
Sunday Newspapers and Ghost Patients
Yet again the national Sunday press are harping on about ghost patients and the apparent cost to the NHS of over £500 million pounds per annum. Ghost patients is a…
New Guides to Policies
I have added to the Practice Index Forum two new documents to help GP Practice Managers prepare Policies, Protocols, Procedures, Plans and Presentations that might be required by the Care…
Being A GP Practice Manager (2018)
50% of Practice Managers new to the job Some 50% of GP Practice Managers have taken up their posts in the last five years. There are many I am sure…
New and Revised Pages (2018)
A new page has been added setting out Interview Questions that might be used for Practice Staff Interviews. The page looking at Time Management has had some time spent on…